MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Their website terminated connection to the Bus service providers system and was unable to provide me with a ticket. they asked me to re-book.
But the previous transaction amount was not fully returned by MMT, although they mentioned otherwise over the phone with me.
On second instance, and the discount coupon applied by MMT deducted the total amount in the screen but charged me the full amount.Although I still use it, but I do feel vulnerable everytime I am purchasing at Make my trip recently.