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Its saddening how they have stooped so low just to make a few extra bucks. Until now they’ve been my only ’go to’ app for flight bookings, but not any more: onmy latest Lucknow-Indore return journey, they offered Rs.50/- discount (see Ss) each way on UPI payment which I did. But never received the discount- theytrapped me very neatly knowing full well that there’s no way i could reach them.Yeah, they are not reachable by email, phone, whatsapp or sms, Nothing!! Their App queries are specified to few topics which very conveniently do not address such grievances and the same goes for the utterly useless IVRS where you do not have the option to talk to a live person. So what do u do? Nothing more than remove them from your device and never go back! By the way i did give my feedback when they sent me the link for the same but yeah youv’e guessed-No reverts.