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Makemytrip

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4.0

Summary

Makemytrip
Mridumalay Neog@The_Maverick01
Aug 04, 2017 04:55 PM, 1942 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Booked a flight but got cheated

I have booked flights, trains and buses many times on makemytrip.


This time however, the experience was not the same.


Reference ID: [170729-001882]


I booked a flight through makemtrip from Kolkata to Ghy which cost me an amount of 7176 rupees.


I had applied a coupon code for students and they said they will offer 10% discount for students as cashback after the transaction after I submitted them student ID via email.


Its been a week since I contacted them but alas no responce from their side.


I feel cheated as they said they would provide the cashback post booking.


Horrible experience on MMT.


Hope it does not happen to anyone else.

Issue Resolved
(0)
Dear Mr. Neog,Greetings from MakeMyTrip!!We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.In reference to your complaint, we have validated your case and found that, the cash back of Inr 667 (10% of flight ticket cost) has been processed from our end on the same day of transaction i.e. 0n 28-Jul-17 towards the original mode of payment. The same should reflect in your account as per your bank processing cycle.We have tried calling you on your listed number but, unable to get connected as you have made the number busy. Request you to kindly check with your bank as it can take some more time to reflect in your account.Please revert on the e-mail (170805-052672) sent to you for any further clarifications.Assuring you best of our services.Team-MakeMyTrip Care
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