Your review is Submitted Successfully. ×

Makemytrip

0 Followers
3.8

Summary

Makemytrip
pradeep singh rawat@pradeepsr25
Jan 11, 2015 10:59 AM, 3526 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Makemytrip Andaman package experience was average

My experience with Makemytrip package trip to andman was very hectic and average. Package name was "Exotic Andamans - Premium Package with Neil Island" and you pay high only because of stay in seashell hotel .everything else was average.


If at all you choose makemytrip,  I suggest to choose low package as anyways you would not get much time to stay in hotel/resort. Trip was very hectic and nothing extraordinary. Their Sales team additional promises are not fulfilled during your trip. Tour manager denied us having Luxury tent in Seashell, Neil Island even after Sales team promised it.


Their tour manager told that I should complaint about sales guy who promised it.


This 4 star hotel experience was also average.

  1. I stayed in seashell hotels(Port Blair, Havelock Island, Neil Island) in my 5N/6D

"Exotic Andamans - Premium Package with Neil Island" package on 29th Dec  by makemytrip.


My experience with these hotels were not good.


Seashell, Port Blair - stayed in standard room on 1st day and in deluxe room on last day.


Room were good but room service was pretty bad. Delivery of order was quite late(delivery time was around 1 hr).


Hotel does not have any recreational facilities like swimming pool, indoor games etc.


Hotel does not have wifi service in rooms. Surprised to know about this 4 star hotel not having these kind of facilities.


Breakfast was quite good with lot of options but in Dinner, veg was good but non-veg was very bad and not much varieties as you may expect in 4 star hotel.


Their Bar lounge was also very slow in service. It took~50 min for them to bring our drinks.

  1. On 2nd and 3rd day, I stayed in Seashell resort, Havelock Island in room "Andaman Challet".

It was independent cottage type room but with sitout having no sea view as they promise on their website(https://seashellhotels.net/havelock/andaman-chalet/)


Actually they have some rooms with sea view sitout but its not that attractive as you would imagine.


Beach at their resort is rocky and you can’t go to water to enjoy as possible in normal beach.


There is no wifi, swimming pool and any other recreation facilities.


Again, Breakfast was quite good with lot of options but in Dinner, veg was good but non-veg was very bad and not much varieties as you may expect


in 4 star hotel. Deserts was also not good.


They don’t give starters(veg and non-veg) in their buffet.


Having beach resort, and not having good seafood was bigger disadvantage for us.


Havelock Island is best place to come. I don’t suggest to come to Neil Island. There is nothing much here.

  1. On 4th day, I stayed in Seashell resort, Neil Island in room "Andaman Cottage" and had no sea view.

It was room with common wall to other rooms but with sitout having no sea view.


Actually they have some rooms with sea view sitout but its not that attractive as you would imagine.


Beach at their resort is rocky and you can’t go to water.


There is no wifi, swimming pool and any other recreation facilities.


Again, Breakfast was quite good with lot of options but in Dinner, veg was good but non-veg was very bad and not much varieties as you may expect


in 4 star hotel. Deserts was also not good.


They don’t give starters(veg and non-veg) in their buffet.


Having beach resort, and not having good seafood was bigger disadvantage for us.


They did not have a la carte menu during lunch and so we had to go for lunch buffet which was also bad for us being non-vegeterian.


Very much disappointed to not having good non-veg. food.


Normally, with makemytrip package you would not get much to stay in hotel/resort during day time.


I did not see any benefit of staying in these hotels with no recreation facilities and no good food for non-vegeterians.

Issue Resolved
(0)
Dear Customer,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
Post
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer