MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
As my friend works with makemytrip, I always prefer booking hotels and buses from this site. The site is just amazing with the best discounts offered in the industry. Every time I had traveled and booked through makemytrip I have always got some discount.
But the most liked part about them is their service. I had a great experience when my bus broke down while me with my friends were returning from a trip. They just got a new bus in just half an hour and we were good to go.
Overall a 5 star service.