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A very unprofessional and pathetic experience. booked cab service from makemytrip. com for 1830h on 23 december 2018 for trip from IGI international airport T3 to Greater noida. Informed driver on telephone as soon as my flight arrived from Srilanka at 1800hrs. Cab fetched up only at 1905 hrs. A delay of 35 mins. We were kept waiting outside the airport for 35 minutes. To add insult to injury the driver parked the cab at Parking first floor and refused to pick us up from pick up point at departure. My wife had to walk all the way up with a leg problem. After lodging complaint with makemytrip and escalating the matter got a poor response from them. These guys are cheating the public and are responsible for serious deficiencies of service. My advice to all go for Uber or Ola avoid makemytrip