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Makemytrip

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4.0

Summary

Makemytrip
mouthshut @worstairline
May 05, 2012 05:59 AM, 1412 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Never received ticket

Ordered paper ticket for my infant and they charged my credit card immediately but never received my ticket. Whenever I call them they tell me that I will receive some information in 24 -48 hrs. I called them around 8-10 times and also from airport at the time of my flight but never received paper ticket. Needed to buy new ticket for my infant from airport. Called them around another 10 times to refund my money as I never received ticket and they told me that they have forwared my complaint to appropriate deparment. Waited for a month and no response. Finally got tired and file dispute through my credit card company to receive my refund. Worst service ever.

Issue Resolved
(1)
Dear worstairline,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regards Team-MakeMyTrip Care
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