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Makemytrip

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Makemytrip

rajiv @rajiv_chd

Oct 05, 2014 01:03 PM, 2023 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Oct 05, 2014)

Pathetic Service

For last 15 days, I tried to contact makemytrip and all the executives are always busy.

Got several mails regarding my refund with promises to be contacted by makemytrip but no contacts and no refunds till date.

MakeMyTrip Booking ID NF2202641018670 - Cancellation Request Confirmation received on 18th Sept and waiting for actual refund till date

[Incident:141001-017618]

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Brand Response

MakeMyTrip

Oct 06, 2014 11:10 AM

Dear Rajiv,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.We are getting the case facts checked and will connect with an update shortly.Assuring you best of our services.Regards,Team-MakeMyTrip Care