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MTS MBlaze

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Summary

MTS MBlaze
Philip Baila@philipbaila14947
May 04, 2015 01:02 PM, 28193 Views
Dead slow connection and not good res - 9141291239

I have taken mts connection no 9141291239 6 months ago. Till date I am facing the problem of speed, but till today it not solved and I have attached the chat with customer care, they are least bothered about the problem. Not good connection either.


12:23 PM    Thank you for connecting with MTS Chat4help. We appreciate your patience. Your query will be answered shortly.


12:23 PM    Connected to the call center


6904 ARIF KHAN Welcome to MTS, How may I help you?


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip      hi mr khan my name is philip


6904 ARIF KHAN Yes Sir, please let me know how can I help you?


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip      from bagalore - ihave given many time complet about the wifi slow wowking


philip      but till today I have not got solution for the smae


6904 ARIF KHAN We sincerely regret the inconvenience caused to you.


6904 ARIF KHAN May I please request you to confirm your MTS number?


philip I hav deleted the no


philip      simply there will be one mess saying your problem is closed


6904 ARIF KHAN May I please request you to confirm your MTS data card  number?


philip I dont know without my knowledge how the prblme is solved


6904 ARIF KHAN May I please request you to confirm your MTS data card  number?


philip      9141291239


6904 ARIF KHAN May I know your full name?


philip      philip lazarus baila


6904 ARIF KHAN Thank you for confirming name and Data Card number.


6904 ARIF KHAN May I confirm the exact issue you are experiencing while using your data card?


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip      1st downloading & 2nd not able to connect with wifi


6904 ARIF KHAN


Sir may I confirm you are facing speed isuee?


6904 ARIF KHAN Sir may I confirm you are facing speed issue?


philip      speed is ok, but not able to donwloasd


6904 ARIF KHAN Sir it may be the website issue.


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip      always its nt m dowloading from youtube


6904 ARIF KHAN Sir that might be youtube issue.


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip      sae m dowloanding from my mobile with tata . I can donwload the fast in tata that in mts


6904 ARIF KHAN Please be on chat,


philip      ya sure


6904 ARIF KHAN Sir I am providing you some troubleshooting steps, please plug in the data card in your system.


6904 ARIF KHAN Thank you for your patience.


6904 ARIF KHAN Sir I am providing you some troubleshooting steps, please plug in the data card in your system.


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip I know that n u I hv done all trouble shoot


6904 ARIF KHAN Sir may I confirm when you did the troubleshooting steps?


philip      last week


6904 ARIF KHAN Sir you have do it recently.


philip      fine pls tell


6904 ARIF KHAN May I confirm are you getting any error message?


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip      no error but not dowloading


6904 ARIF KHAN How many signal bars are you getting on your system?


philip      5


6904 ARIF KHAN May I confirm which operating system are you using in your system?


philip      windowns 7


6904 ARIF KHAN Sir kindly follow these steps, your problem will be solved, I am online with you for better help.


philip      pls


6904 ARIF KHAN Open the Internet Browser and Click on Tools from the Menu bar.


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip      k next


6904 ARIF KHAN Click on Internet Options.


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip      mr khan u have for my response not to give the mess again n again


philip      May I please request you to respond for any assistance on your MTS connection.


6904 ARIF KHAN Click on Delete.


philip      m using crom pls adice on dat


6904 ARIF KHAN Just open the menu option of the browser and the click on show advanced settings and after that you will find the reset browser option on the down side of the pop up menu.


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


philip      can u wait


6904 ARIF KHAN Definitely Sir.


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


6904 ARIF KHAN May I please request you to respond for any assistance on your MTS connection.


6904 ARIF KHAN Due to no response from your side, We are unable to continue, Thank you for using “chat4help” service, Have a nice day.


12:43 PM    Call to call center has been disconnected


pls dont but mts connection . planning to drop the connection

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