Ng pay is what we found to be the beginning of mobile commerce in India.
The product is well designed with friendly user interface .
The main highlights are-Online ticket booking (for train, flight, bus), bill pay, mobile recharge,
and added shopping facilities.
Overall all the third-party shopping is up to the mark.
The charges for shopping in ngpay are reasonable
But what I found interesting is satisfactory customer care which is a concern in Indian
industry. They really care for the customers (not like as reliance treats customers in harsh way).
I really appreciate ngpay founder for developing this next generation product.
As in India internet penetration is low, there is huge growth potential for this product.
Certain things that are to be taken care of for better growth
1-> Refund process is bit late in ngpay (takes > 7 working days).
2->More awareness needs to be created among people in urban areas.
3->For bill pay service, payment processing > 4 days needs to be taken care of.
Overall I am quite satisfied with ngpay.