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Nokia 3530

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3.8

Summary

Nokia 3530
First Name GULATI@ChrysatusAuratus
Jul 13, 2003 09:25 AM, 3106 Views
(Updated Jul 21, 2005)
No to Nokia-Nokia ''Care'' suxx!

Apologies to old timers who read my earlier review.


->Here’s why you may buy the phone:


After a gruelling one month search for a quality cellphone in the INR.5, 000 to 10, 000 segment, I finally decided upon the Nokia 3530 as a replacment for my malfunctioning old Ericsson back in July 2003.All I can say is that at the INR 8900 back then, it WAS simply good value for money.And until Nokia launched better models, it was fairly good in 03.Consider the features you were getting:


1:A 4096 color LCD display, with white backgorund.Cool blue is passe, now its all were adfunctionality: the more legible pure white makes better sense.A very crisp display.Although I wish the screen brightness justable.


2:GPRS, downloadable polyphonic ring tones, and the very neat ’’Organizer’’ feature comes really helpful.All those important meetings , flights, dinners and pending jobs can be entered much like in Microsoft’s Outlook with a reminder alarm feature.The only other cellphone in nearly the same price range that I’m aware of with the same feature is the Nokia 6100(?).


3:You can download little Java appz like Notepadetc. from Nokia Club website, hmmm, strangely I didn’t find India listed in here, which means that I can’t really use that feature yet.


And here’s what Nokia missed :


1:Music: With a phone targetted at the upwardly mobile youth, it is ironic that the phone doesn’t have an inbuilt FM radio, and not even a MP3 handsfree available for it.


2:Connectivity:Infrared datalink or atleast a detachable camera and bluetooth are sorely missed.


All in all, good value for money, the phone has excellent quality, good standby and talk times and fairly good styling.


Here’s why you will gladly buy ANY other phone, inspite of the above:


Q:But what happens when you see strange behaviour from you INR 5000 investment?When you press keys repeatedly but nothing happens?WHat happens when you email Nokia’s President (Jorma.Ollia@nokia.com) asking him to do something about the handset that you put a lot of money, caring and love and trust into, and yet you get no response?What happens when the Nokia Care engineer that you hope is qualified to fix your handset actually warns you that ’’your handset may go DEAD during repairs, and we will NOT be responible for that?!?!?!’’


A:The same thing that happened to all those unlucky nubile Greek sailors that purchased Nokia handsets, but were seduced by Nymphs!The phenomenon is given a more subtle term now, it is called ’’Nokia Care’’, and it is anything but Care, from the moment you walk into the customer care lounge which in a Customer Care Executive’s own words, ’’ was filled with more sweaty and sick looking people than Safdarjung Hospital!’’It will take you aeons for you to get a handset submitted, once you’ve translated your ’’tale of woe’’ in sign language to the HCL Customer Care Executive!Ofcourse, the executive will get your FIRST name wrong, and from thereon just about everything else WILL go wrong.First, The executive will rudely ask other customers to mind their own business, and then he will tell you that the Nokia handset you are trying to fix is not serviced by Nokia.The reason why this wrong information is given to you is very likely to perplex you, even after you’ve managed to locate the Manager on duty, who is very likely to be in any xyz place EXCEPT the worklocation he’s supposed to manage.Just plain bad luck, you think to yourself, and you somehow force yourself to believe in Nokia Care.You’ve paid such a huge price for your handset, and Nokia is from Finland, a Scandinavian country good at ’’connecting people’’, they can’t be a bad, callous, customer unfriendly company.(Castigating people seems more like it now).So you persist, believing that the Nokia Customer Care executives must be trained to atleast make a phone call when your handset would be fixed.And you get a ’’Job Sheet’’ made, which describes your problem using as few words as possible, even though the problem description actually is long.(In my case, the problem was when I navigated to a ’’Go To’’ submenu in the Mian menu option and selected the ’’Edit current GO TO options, the phone unexpectedly rebooted’’).The term I prefer using is Joke Sheet, for their will be very little ’’Jobs’’ done on your handsets, I reassure you, the words you are most likely to hear after your patience runs out, usually in about two weeks time, are:Liquid Damage.And that is like, uhh-oh, bad news!How bad?Very, very, very bad.And how can something as terrible as that happen?By a very simple mistake, by accidentally carrying a Nokia handest outside on a rainy day in your hand, and getting a few raindrops inside.


You see I’m still trying to figure out what the Nokia Liquid Damage Syndome is.Very serious it is, that is for sure, and I’ll tell you why., in a moment, but first let me tell you about the most beautiful and complicated machine in this Cosmos, The Human Body.You see, when patients come in for diagnosis into a Doctor’s clinic they are never told ’’Uhh, we are sorry but we may accidentally kill you while trying to find out what the problem is’’.And even if an unfortunate patient is diagnosed with terminal illness, they are never told ’’You are dead, can’t fix ya!Get lost’’.Hmm, Nokia’s machines are crap compared to humans, but boy, can they confound their own Engineers!Seems like they can’t fix their own creations!What I was told at a Nokia Care outlet was: 1:We don’t fix a Nokia 7600 here , then 2: We do fix it but we may destroy it. 3:We will not be responsible fpr its destruction.Like duh?!?!


I strongly encourage a ’’No to Nokia’’ campaign!Boycott all Nokia and HCL products, for all that money you shall spend will get you zero quality and zero ’’Care’’, even AFTER writing to Nokia’s president!!If you must spend, what I ernestly recommend is a simple PDA phone like O2, , loaded with one of the newer mobile suites, they’ve better features than the latest Nokia phones, yeah, sure they don’t look as sexy though, but who needs killer nymphs for soulmates.As for disappointed customers like myself, do something for the rest of humanity, destroy Nymphs like Nokia off of the face of this planet, forever!Start a ’’No to Nokia’’ campaign, boycott all Nokia products, launch class action lawsuits against Nokia, and its ’’Care’’, pressurize Nokia to improve quality or destroy it!


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