Its great to look at, feels good to own one, but it does not live up to the billing of being one of the best smart phones / pda phones. it has great features. but the saddest part is that this model does not have a vibrator. therefore, in places where u require the silent mode u often are left clueless as to the calls / smses received. this is one major handicap. further, the features on the cover phone are extremely limited. sms messaging does not have the t9 dictionary which all of us are used to. if u want to use the keyboard in darkness u have to change the screen angle so as to reflect some light on the keyboard. also the applications are quite slow. they simply arent fast enough.
The webpage takes ages to open. further, it hangs up quite often and quite often during phone calls which is quite exasperating. however, on the up side, its speaker phone feature is one of the best across all phones. it has some good applications and is a really good business tool. but without the vibrator and the speed it really loses its edge when compared to other similar products. another big handicap is wanting to change its appearance. its very difficult to obtain a different colour phone cover to replace the existing one and they are often quite expensive costing around 1500. the size of the handset is another deterrent.