Do not waste you money ($500) on this. After being "sold" by their sales ppl with their promises I shelled out the money and then (after about a week) they made me a web AD. Then you never hear from them again. I would have to be creative with my searches for my car to show up in the search engines like they claim. I eneded selling my car on my own with no help from them (After being listed with them for 12 weeks).
They list your car like 4-5 thousand over Kelly Blue Book value and tell you they will find a buyer for that price LIES. They said that if I have little response from my AD they will call me and reset a few things like the price to make it more attractive LIES. When I first joined I did a search for 10 cars to see if they sell. 4 months later, I did that same search and all 10 cars still havent sold.
Dont buy into their sales pitch and BS, save your 500 dollars and spend 75$ on autotrader.com or something. I would get 10-15 responses a week from there. And to make it all better, some of their customer service agents are sarcastic and rude. I CANNOT STRESS THIS ENOUGH.....DONT BUY INTO THEIR SALESPITCHES.....you wont be able to get them to guarantee anything they say. I never write e-opinions, this is the first time I actually write one. I am usually too lazy, but I felt the need to be a decent human being and warn others, I know not everyone has 500 bucks just lying around.