In brief:
ICICI Payback calculation mechanism is incorrect. Mark your shoppings and check for a month.
You can never find out itemwise points.
For any issue ICICI officer will divert you to payback toll free number and payback will ask you to get in touch with ICICI.
Highly unacceptable point earned mechanism in this ONLINE ERA. Most of the companies working towards updating consumers about their points earned in real time. This JOKE(ICICI-PAYBACK) takes 40 days. That too consolidated and full of error. It’s highly frustrating.
Pathetic customer care officer at payback. They don’t know even terms and conditions.
More pathetic customer care officer at ICICI payback division.
Nutshell get rid of trap of using ICICI DEBT card. Switch back to credit card or any other card you were using earlier.
If above is brief, you can imagine how whole Ramayan looks like.