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We had booked an intercity cab from surat to mumbai.i waited for 1 and half hours after scheduled time but no message or call from mmt.No cab arrived and i had to pay a pvt taxi, double the fare as it was a last minute booking.
Mmt is simply not bothered about informing or updating the cab status.
On calling them during office hours i was informed that the vendor had cancelled the booking which they hadn’t bothered to share with me.
Pathetic management of mmt.
A sincere advice, not to spoil your holidays by booking thru mmt