I am using Reliance Jio since 1 year, I am the customer from they offered free services. When they offer free services, they gave many offers, like unlimited data and there is no cap for data usage. Later they put a cap up-to daily 4GB and later they slowly changed to prime. They gave several plans according to the customer needs, I am using basic plan which is 399/-, which is unlimited up-to 3 months with a cap of 1GB data daily. The prime membership is 99/- which is OK. But when the new customer wants to port to jio or taking a new Reliance jio, the membership is still 99/-, the membership will ends at march, if the user take prime membership on February according to his needs, he has to pay 99/- for the membership. This is ridiculous, and there are drastic changes in network, the bandwidth is average and when I stream videos, sometimes videos are buffering, if ask the customer care, what is the problem, they will say that we are building a new tower, you have to wait. They ask me to download their speed test app, it is showing 20 Mbps download speed, that is fake. Customer Service is not good. But one thing I want to say that jio makes lot of changes in India, reduces the high mobile recharge plans, which people cant afford.