I was going to agra on 15 sept and booked ticked for A/c bus and bus departure from delhi was at 2: 00pm according to site.but when I reached boarding stop, I find that bus has departed at 1: 00 pm as its scheduled departure has been changed from ( 10-sept) but site has not updated , so then I was helpless and took private roadways to reach agra .
Service is worst because it is evident that rudbus is in fault and when I asked for refund they refused me and not ready to listen me , also treated me so rudely .
so Information depth is very poor and site do not regularly update schedule which often causes inconveniance as we miss our bookings.
not user friendly as it just contain obsolete date that often causes problem to commuters.
Time to load things like hotel and bus schedule are good but what benefit if you do not provide us the current schedules.