Hello everyone. I have been using Jio services since July, 2016. At first I was attracted to Jio because of its free services. But after using it for a few days, I realised that it is offering better quality network than any other telecom companies of India. Back then, prices of internet plans of other telecom operators were very high. As a result, we were not able to enjoy the various facilities of the internet properly. But now, as Jio took a bold initiative on 4G and VoLte services in India, we are able to access the every nook and corner of the internet at free-will.
At first the customer service was not that great, but as of now, it has improved. The other day I had some problems while recharging my Jio number. So I had a live chat with one of the Jio customer service representatives using the My Jio application. He explained and detailed me so perfectly that within a few minutes later I was able to recharge my number.
Cost of various data plans is also affordable. Currently I am paying about?400 for 84 days and enjoying a benefit of 2GB of 4G data per day along with free phone calls and other Jio complementary services.
Certainly sometimes the speed of the internet slows down now a days. It usually happens from 6pm to 10pm in my area. If this problem is solved, Jio will be the best telecom operator.
Thank you for your patience.