I have been having a nightmare from the time I made a purchase from Shopclues. My product has not been delivered yet, it has been more than month now. I have been calling their help desk and sending email, they are the worst people who will only tell you to get back to you 48 hours and then you need to call them and followup. When I told them to return my money if my product does not get delivered in 48 hours.
They cleverly updated their sites that my product has been delivered to avoid the payment. I have confirmation from courier that my product has not been delivered but these people from Shopclues are saying that it has been delivered and now not even responding to my emails. I have also logged complain with consumers forum now. Please do not shop from Shopclues as they will make you go round without any help.