I bought a AVR receiver from Shopyourworld.com
Order Number: TIN0441989US
Product Name: Sony STR-DN1020 3D Blu-ray Disc A/V Receiver
Date: 01-12-2011
Amount: Rs.27008/-
And for Overweight of the same item
Order Number: TIN0443306SG
Amount: Rs.3024/-
Paid additionally.
Due to non-delivery of item, I cancelled my order on the 5th of Jan 2012.
It has been close to 3 months now but the refund has been not processed by shopyourworld.com.
I have been calling them regularly but the lines to their customer care are so busy that even after holding the call for 2 hours could not get through.
I have emailed them many a times but hard to get a response from them.
I got a few responses from their customer care team where they promised the refund in in 2-3 days but never happened.
In this day and age when every company is striving to give their customers better services such behavior is unacceptable.
I think shopyourworld.com will have more complaints than the number of orders ever placed with them.
This company is completely scamming their customer.