I heard that prices are cheaper but today every body is competitive and sun direct after sale service is worst. Their TiVo model set top doesn’t work and they have les option of channels.
My experience was harrowing:
From Delhi
Had technical issue and called Sundirect on 31st May when they said that technician will resolve the issue within 48 hrs. Issue: No signal nature of issue: Technical 2: 25 pm on 31st asked if the person will come: the good for nothing CSA said by sunday morning he will come. closed the issue as resolved: no. 10481464229. closed with a lie on sunday they said no service is there. on Monday they said by 12 o’clock person will contact and at 4pm, they said by tuesday evening the person will contact. escalation complaint resolved: 1-10492815806. on what basis are they sending message that it is resolved! Idiots, I finally got a call on Momday and technician said that they were informed only on Friday by Sundirect Never choose sundirect issue is never opened and no one bothers to call and ask if the 48hr deadline is met. 3rd class channel.