I worte a very good review about tikona a month back and I never thought I would be editing and writing aagain about tIkona.
But it has to be said TIKONA SUCKS. SUCKS BIG TIME. REally frustrtaed with this iSP, I am facing internet outage almost everyday, there is no seamless internet connectivity. theres frequent disconnections and tower outages. and custyomer support s as pathetic as it can get. when you call the customer support to complain about this, you only get an automated message that there is an outage in my area and it would be resolved around 8 hrs.
You cannot reach a techincal support guy during that time. you will not have the internet connection when you need it the most. wHen you call the next day to ask about the same thing, they will just reply that I need to be contactying them when im facing the "no ninternet" issue. ridiculous - when I trying to contact them during outage I will get an autometed message about the tower outage, stupid bunch of people. no professionalism, for a isp that is country widfe there is no regional language support for customer suport and their support team can only talk hindi or very bad english. PATHETIC PATHTIC PATHETIC.
I learned my lesson, if its cheap its sht. My advice to all who are thinkinbg of getting a tikona connection - DO NOT. SAve ur hard earned for something better. I just flushed my 3.5k down the drain. if you are looking for seamless internet connection without any disconnections, look elsewhere. THIS IS SHT. NOT WORTH THE MONEY. NOT WORTH THE TIME.
oh, and dont get fooled by the positive reviews, they might just be the fake ones generated by tIkona. aLso iM pretty sure that all those genuine happy review is gonna turn into frown sooner.
I really cannot stress this more, but TIKONA IS SH*T. dOnt even give it a thought about trying this.
- A very frustrated customer