MAHINDRA MONOPOLY AUTHORIZED SERVICE CENTERS WILL ENJOY.I SUGGEST THAT SURPRISE TECHNICAL AUDITS MAY BE CARRIED OUT BY OEM's ON SUCH UNSCRUPULOUS SERVICE CENTERS AND DELERS!

Arun Das 7575 Jaipur Report

My experiences with all the authorised workshops of M&M that I have visited for various defects/complaints in Mumbai & Pune has not been very encouraging. I presume that the sole existence of such authorised workshops are to dupe customers money by citing various expensive replacements which they seldom execute.All that these blokes do is to wash the vehicles on the ramp just prior to delivery so that the customer is greeted with a spick & span vehicle but the underlying mechanical problem continues to persist.The so called service advisors & CRM's are a bunch of amature guys who are tuted by the works manager / workshop owner to hoodwink gullible customers who would not understand the technical jargon that these cheats use to convince.Only washing is their competency and usp. A road side mechanic some times carries out a more satisfactory job but alas he does not have the necessary infrastructure to carry out the entire repair because of the monopoly that such company authorised service centers enjoy.I suggest that surprise technical audits may be carried out by OEM's on such unscruplous service centers.