CONTINUED FROM PART 2....

In the man time at round 20:02 hrs while I was still on hold I received

a call from 9841670918. since I was waiting from mr. srinivasan to give

the docket numbers I disconnected the incoming call but the line from

121 also got disconnected. So I tried to call 9841670918 to see who is

it but could not reach the number so again tried 121. but I again

received the call from 9841670918 and one mr. ragavendar came on line

and said that he is the manager for aircel customer care and he started

an argument with me and refused to book any dockets which was committed

by mr.srinivasan and also threatened, abused and used unparliamentary

words over phone and also stated that the mobile number 9551385422 will

never be released no matter where I go and complain. so I asked him to

wait on line so that I can record his threats, abuses, unparliamentary

words into my phone he abruptly disconnected the line.

Having received such good response from aircel customer care I again

called 121 where one mr.gunasekaran came online and after explain all

the details painstakingly for more than half and hour he was unable to

give any solution and the call was transferred to on mr.anbu, tl who

after explaining all the details refused to register a complaint about

non receipt of sms acknowledgement, blocking of complaint by mr.

sasikuarm, and threat, abuse and use of unparliamentary over phone by

mr. raganvendar.

And since only bogus nodal officer and security guards seems to be

answering the nodal numbers and was comnfirmed by mr.sasikumar that

there is not appellate authority to take the complaint, I kindly

request your good self to register an fir and take necessary action

under IPC on all of the above persons please.

This is for your kind information and favour of action at your end.

Regards,

Lawrence Sathiyaraj,

Copy to

TRAI thro' email for parallel action to protect the interest of the

customer and make the actions of service providers judicable.

Aircel customer care thro'email for reference

https://tnpolice.gov.in/contact.html