Dear Thomas,

As per our telephonic conversation we would like to inform you that your recent booking attempt was unsuccessful due to unforeseen technical reasons. Upon thorough review, we’re pleased to confirm that a full refund has been initiated to your original mode of payment. Please note that as per standard banking timelines, the refunded amount may take 5 to 7 working days to reflect in your account.

Should you require any further assistance, please feel free to reach out to us.