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India
Member Since:Sep 13, 2014
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Worst Customer Service Response
3
Reviewed Chevrolet Optra Magnum
This post is a cry from the depth of despair from an average Indian citizen who hardly gets justice when come to the matter of customer services and after salesread more...
Driven Before The Price Launch, Yet Still Waited
4
Reviewed Maruti Suzuki e Vitara
A month ago, I was sitting behind the wheel of something that, at the time, felt like a preview into a future that Maruti Suzuki had been teasing for years; whiread more...
@khulamunh
@Radagast
@chalojai
@ajeet15
@confusedsoul
Commented on subbu_v23's review
Car is still under production in UZBEKISTAN. See the car's website , its known as Gentra http://www.uzdaewoo.ru/auto/gentra/price/
Car is good. But my experience with GM service was bad. I bought it as brand new in 2012 spending 11L in Bangalore. The service interval is changed to every 15,000 KM and the bill for just oil, oil and air filter and labor was just Rs 6000+. For a D segment sedan it is a very cheap bill. Turbo c read more...
Commented on own review
After 5 weeks of immense follow ups and efforts the fuel pump was replaced free of cost at the dealer. I had to pay Rs 4040 for the labour charge and also for another sensor (crank position sensor) which declared to be gone. The car as a product is good but the approach towards customer is the thi read more...
Today I received an email from the dealer Geeyem Motors Kochi stating that I have to spend the money for the fuel pump. When I raised the issue of fuel pump in January, February while car was under warranty there was no response from GMI CAC (customer service ) for my repeated complaint- emails. read more...
An update - I called the toll free number at night around 12.40 today and I was able to speak to a customer service executive but he was telling me that their customer complaint department will work only during day time. he was not even ready to make a note of my issue and pass on to the staff who m read more...
Commented on cmtblr's review
Hi, I also faced the issue of alloy wheel getting bends. My experience with GM India customer service is also too bad. I had posted a review in mouthshut with the title ' Worst Customer Service Response ' . Really sad about the approach; my hard earned money gone to waters as my car is just 2 ye read more...
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