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Bangoes
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Bangoes
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Rahul Dollkay
@rahuldollkay
Jan 01, 2018 07:07 PM
,
1304 Views
Worst app
Hello friends I am using bagood.com from a month it’s customer service is very bad I order a product from bangood.com for a month ago but it’s not receive and my money also deducted from my account and I cont from a month to its customer support service and they don’t reply any complane that why I give negative review to bagood.com
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Rahul
@bharatwasi
May 30, 2012 02:05 PM
,
4907 Views
Yummy Mangoes & Great customer service
My first ever shipment of Mangoes reached me via blue dart, very prompt ! took only 4 days to Bangalore. Cut two fruits and the taste was simply YUMMY!! a perfect Alphonso. But, I was a bit disappointed after finding 4-5 rotten fruits. I wrote to them about this. They were very apologetic and rightly so, they told me that there is no way of knowing that a fruit has gone bad from inside. They all looked and smelled perfect from outside!
Anyway, the owner, Mr Prakash Bang was also in the mail chain and after reading, he requests his team to send me a complementary box of 12 Mangoes! He again apologized and said that this was rare that I got 5 bad mangoes in a pack of 12.
I believe this is excellent customer service! only people who believe in their product would do such things to retain their customers.
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3 likes
2 Comments
D
@DeeptiG
May 17, 2012 08:29 AM
,
4809 Views
Delayed Delivery and Incomplete Order
I had no so good 1st experience with bangoes. It took them 2 weeks to delivery my order and when they actually delivered there were 2 less mangoes in my order.I felt cheated !!!
To their defense the customer service mentioned that it is a natural product and it does take time to deliver , but when I’m placing an order I should be given an estimated timeline for delivery ..which wasnt given to me upfront. Does it mean am expected to assume that the delivery will take that much time and ofcourse the biggest disappointment was that they delivered 10 instead of 12 mangoes !
Almost all the mangoes turned out to be rotten.
I do not recommend them at all. COMPLETE WASTE OF MONEY AND TIME
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1 like
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singhisking
@naveens1
Jun 01, 2011 09:03 PM
,
5390 Views
Its rotten manggoes
I had an awful experience with this website. On my friends recommendation I sent a dozen mangoes to my family as gift. When they got the mangoes they were so bad that they had to be thrown immediately. I sent a mail to customer service and I didn’t get any response.
My fiend has good experience but I had terrible experience with them. I thought paying very high premium on a widely available product you will at least get decent product and customer service. A street vendor would have been far better choice then them. I would never recommend this to anyone.
They didn’t have the decency to correct the mistakes
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Fatema M
@fsm1612fs
May 20, 2010 10:34 AM
,
6627 Views
Might not order again !
We ordered 2 boxes of alphonso mangoes in the first week of May. I did not hear anything after 10 days, even though the website mentions delivery after 7 days. So I thought of tracking my order, but instead of getting information real time, it sends an email. I received a quick reply that due to untimely rains, there is a delay in getting the "finest" mangoes to be delivered. Moreover, mangoes would be dispatched by 17th May.
And I received the mangoes yesterday. They are raw as mentioned and I’m hoping to savor them soon. In my opinion, the price is little high, but worth trying if you don’t find Alphonso in your city !
Edited 2 weeks later !!
Had to throw away 3 mangoes which were rotten !! Guess, seeing and buying mangoes would be better.
Spending Rs 1250/- on 24 pieces was way too much..
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Shilpa
@shilpajain1106
Jun 01, 2008 08:42 AM
,
8185 Views
Bangoes Review
I read one Mr Olivers’ comments on the good customer service he received from Bangoes.com after having ordered a box of alphonso mangoes from this site -
Though his review was updated in 2006. I went ahead and ordered a box of alphonso in May start this year. The mangoes reached me in approx 6 days. I was a little skeptical on E Retailing of perishables but tried my luck.
The mangoes did not ripen in the next 7 days even.. and worse, they had started to have signs on rotting already with the tip of some mangoes going soft and black... After another 2/3 odd days, 5 mangoes were rotten and the others yet unripe but rotting.
Over a period of next 5 odd days, all I did was dispose mango/s, try to retrieve some sensible consumable portion of the other mangoes and disposing the rest... Not even one mango in the whole lot was up to the mark/claims made by the site. Thank god it was ordered for personal consumption
and not gifted. Imagine the plight/disgust of the one it would have been
ordered for. needless to say, I had to also take in the gyaan from my family
members on the foolhardiness of ordering something so expensive online when a
good variety was available around home at less than half the price.. This was
indeed the costliest and also the most rotten lot I ordered in this season...
The exercise of going through it for 15+ days was painful - Unlike Mr Oliver
who could dispose the lot immediately on receipt.
A bigger surprise greeted me when I wrote to customer care not once but twice
but there was absolutely no response at all - unlike the response received by
Mr Oliver from Mr Bang. All I got in my inbox more than a week later was
a mass mail from the site on the availability of kesar mangoes this time.. The
site runs on the ’sell it + forget it happened’ funda, I guess. anyone wishing
to order from the site, may please do it despite the facts stated in this post.
All I can do is post it on as many e-retailing sites so that the others do not
go through what I went through and try to forget the bad experience.
Shilpa Jain
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Abhishek Tiwari
@Oliver
May 16, 2006 07:04 PM
,
8609 Views
Banging Bangoes.com!
Has it ever happened to you that you wanted to surprise someone but ended up being surprised? I had this noble experience when a dozen of rotten premium alphonso mangoes reached one fine summer morning to my parent’s house.
A little rewind... my Mom love mangoes and she has this supernatural ability to pick up the ripest one. Thanks to her expertise, we were treated with the best and probably the cheapest mangoes from the market. We tasted the local ’’small-and-round’’ mangoes and fancied the alphonsoes.
Fast forward...we grew up and found ourselves in the time where the best services can be bought as long as they can be paid for. Contrary to my Mom, who doesn’t know how to shop and bargain online, I am a BIG supporter of the e-retail services. So to earn some Brownie points, I ordered a dozen of alphonso mangoes from bangoes.com (without using the touch/smell/bargain expertise of my Mom). Anticipating a big pat-on-my-back, I called home inquiring about the mangoes that I ordered... only to be informed that a dozen rotten mangoes have arrived at home early that morning. What followed was a routine lecture on old school vs. billion dollar e-retailing industry!
Armed with purchase power, a sent a feedback to the customer service of Bangoes.com. What followed was a surprise! Mr Anuj bang (of Prakash Bang & Sons), sent me an immediate reply apologizing for the inconvenience caused to me and my family (...and for the lecture that I had to listen from my Mom). A new box with dozen mangoes arrived at home a week later. I am yet to call home and tell Mom that these new things (e-retailing industry) WORK!!
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