I enrolled for BCA distance education program by MKU in the bangalore center near Jyoti Nivas college Koramangala. Things will be smooth as long as you do not have a problem like marks not issued. It is normal that a University looses the marks card after printing. But there should be a fast resolution plan in place which this university does not have. The university is quite far from Madurai, not so good a city, and the College office culture resembles exactly like a government office. My final year marks card never reached the study center. I continuously followed up with the center for 2 months so that they contact the university and try to retrieve the lost marks card. They say they have contacted and the marks card has been despatched. After waiting for 2 months I lost my patience and went to the University. The only response from the Other states section was to contact the center.
Pathetically, the center does not know what to do apart from calling the same section. They have no clue what has to be done, neither do they wish to take the responsibility to have the university investigate and take the necessary action. The only point of contact for students far from university is the study center. After meeting higher authorities in the university the section checked their records and found that they havent received the marks card from examination section ( Remember till this time they were telling they have despatched the marks card and contact the study center). Then I went to the exams section and they showed the records where in they have sent the marks card to the inital section and they have accepted it . From now on I was running in between sections and no one was able to assist ( Exactly like an Indian Goverment Office).
Later they accepted a compliant and I had to return to bangalore. I am still going to the study center to get my marks card. They keep calling and get a reply that they are investigating. GOD, I wish I will receive my marks some day. It seems that I have to travel to Madurai and Bribe some one.
At least if the study center was ready to take the responsibility and chase the issue with the university I might have received the marks card. Another response is that there are many marks that are gone missing and you are not the only one ( What an escapism).
Please consider another university for your Distance education and that too in a responsible study center ( If any).