Airtel was once the only trusted connection but with growing competition and Quality of Service, Airtel is no match among the latest Network connections . Its connectivity has been degraded since a year and its Internet speed are not customer satisfactory.
Until Reliance Jio there was no 4G connections in India. India lacked the Band width and Speed in internet a BIG time.
Now though 4G Connections are real and popular in India Since last 7 Months, Still Airtel couldnot match the current market movers in Internet Speed.
The most interesting fact is I used to get proper Airtel Connection in my Village( it comes under rural belt) till last year and suddenly now most of time I dont get a single stick of Airtel network.
The Customer service is quiet prompt these days but it is useless unless it can compete with the prices in the current market scenerio.