Airtel was the leading telecom company in india till the inception of reliance jio, but today picture is different now jio is leading and airtel and any other ones are not even in race.
airtel was best in network providing network and people had faith in it despite the higher tariffs, airtel offers higher rates of tariff, one year ago I was using airtel 4g and used to make recharge for rupees 250/- for 1gb of data, one gb data servived merely a week while using 4g and I was constrained to recharge again.
internet speed is good but it charges a lot comparing with jio which is almost free, why anyone should go for airtel and pay more.
many times airtel figures out a number does not exist and when you try the same number again it connects with the one.
airtel fails to provide network in rural and remote areas, you can not depend upon it particularly in himachal pardesh.
to talk customer care you have to be lucky because its rear times when they get connected.
all over I would like to say why should we spend more when the better service is at nominal charges.