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Airtel Digital TV

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Airtel Digital TV
Noby @bigchief
Apr 23, 2010 08:24 PM, 1824 Views
Poor technical assistance

I stay in Bangalore whitefield Area. I took Airtel DTH connection in the month of Nov 2009. The issue with Airtel DTH starts from the day I made full payment of around Rs.1900 towards set top box and installation. I had to wait for long 5 days and regular followup to get it installed .


First few months went with out any issues . Two days back while viewing , the connection got disconnected with a pop up window "no signal ". I called customer care to report the incident . Even after two days , I have not heard from them. I have 3-4 complaints registered for the same issue (2491260, 2483198, 2491246 are them). I even had few instances where customer care executive keeping me in hold for 15 minutes and then disconnecting it .


Waiting for a call from ENGINEER (suggested by customer care) . Airtel is not recommented as they give poor after sale support .

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