I had placed order on Amazon as a gift for someone. I had booked by paying full amount. After 10 days, they cancelled the order stating that book is not available. However, on their vendor website, the book was shown as available.
Inspite of repeated requests, they failed to offer any explanation. No ethics, no morality, no responsibility. Not even an iota of customer focus. They just stated that the seller has cancelled the order. They have no iota of responsibility, no commitment to customer, no customer focus, no ethics .Just a hodgepodge organization.
I think that this must be their modus operandi for making money. A large proportion of orders are cancelled by them with the flimsy reason that books are not available. They rotate the poor customers money and this provides them good working capital.
Please do not do business with such companies. We should jointly work together for pushing such companies into the offal bins of history or in this case, the Amazon river could be a much better place.