Your review is Submitted Successfully. ×

Aramex

0 Followers
1.1

Summary

Aramex
Aindril De@aindril
Oct 20, 2010 02:53 PM, 5267 Views
Complaint about Armex Service

I am going through the same experience. Armex service simply sucks. My tracking id is : https://aramex.com/express/track_resu lts.aspx?q=aWQ9MTQzODkxNjY2Jg%3d%3d-LMohg UvjFH4%3d


They do not visit you and simply update their status as Door Closed none available. Whereas when I called their customer service number (fortunately it was working) The lady said that it will be delivered within 8:30 PM to 9:00 PM which I realized later was a blatant lie (simply to put off the customer as the lines of cust service would close after that).. When I called again today morning... the lady on the line was very rude and simply said.. we had made an attempt of delivery and since you were not there it will be rescheduled to today. On insisting that the status there was a lie.. she said, she would update the concerned dept for the same. I am feeling really cheated as all of you here.. and would never recommend Armex to anyone.


Can’t rate is there anything called -ve ranking???

(5)
Dear Customer,We deeply regret the inconvenience caused at your end , please be assured that all necessary steps would be taken at our end to ensure that such incidents are not repeated.We request you to treat this as an isolated case and not a true reflection of our servicesBest RegardsSonu LambaAramex Customer Service
VIEW MORE
Please fill in a comment to justify your rating for this review.
Post
Question & Answer