We had account with US Bank, and then a change took place and they became Bank of America. We have had an account with them for three or four years now, and have not thought about changing banks.
Are checks are always deposited into our account on time. They have a 24 hours toll free line, which you can call for up to date information on your account. Also, you can do you are banking online.
Customer service, bank tellers, and other staff members have always been kind and are willing to help us with any problem , we may have. They even know me by my first name. Its a great little home town bank.