I have recently moved to Bangalore and have opened an account with Canara Bank. I wish to record my appreciation of the service provided by this particular branch for it is not often that one comes across such service in a public sector undertaking. What has attracted me to their service is the fact that inspite of being understaffed (many staff have availed VRS in the past couple of months) and having to deal with many customers (the bank is always crowded) they repond to customers with patience and cheer. I am sure they have all been trained in customer relations. I wish we had similar staff in all our govrnment offices.