After studying well the A/C market for about three months and after searching several outlets, I decided to buy anA/C from a dealer nearby my residence(AN electronics, 5 Roads , Salem, TN). I was looking for few brands which were on higher end of budget but the service outlets at Salem was not so good, The shop in-charge then gave a big lecture on Whirlpool regarding its 6th sense, auto cleaning, fragrant&anti-bacterial filter, MPFI compressor for a price of 26.5K. I settled for it and paid the price in one shot. Same day the Split and Out-door unit reached my home, but I had to struggle with them for about a week for installation of the same.
So far so good, but it is just another A/C, on detailed investigation , I found that there is no Anti-bacterial filter and no Fragrance filter either in the Indoor unit. God knows whether the out door is MPFI or not. No Auto cleaning also.
The Ads and promos in their Brouchers and website say a lot which is not really existing in the machine. For me it is cheating or fraudulent act. I have notified their customer care, they sent thier engineer, he also agreed with me and told he will fit those things missing. But till today not happened. the customer care doesn’t care. Their toll free number doesn’t respond. Similar A/C machine with other reputed manufacturers are available atleast 5 to 6k cheaper. Whirlpool took money for the features do not really exist.
Also I happened to read a post on the same make on March 2010, seems like an Ad by the company. Really Whirlpool is a master mind in cheating their customers in partnership with their outlets.