I had purchased TTK Health Care Services through ICICI Lombard and got treatment done. and I had to take two weeks rest. For the convalescence benefit of Rupees ten thousand was first told to send the letter the ten thousand rupees would be sent to me. But after I sent the letter I was told that you have to be in the hospital for five days convalescence benefit.
This way TTK cheats the customer. Never purchase insurance provided by TTK.. Their priority is only premium and nothing else. They have withheld all my bills and have not given me the full claim and investigation charges which determines the need for treatment is also not paid. am pasting the letter received from them this shows the kind of service you can anticipate from TTK so think before choosing TTK.
We request you to send the letter to withdrawn the convalescence benefit of Rs.10000/-. To avoid the delay we request you to write the letter and then scan it and send the same as an attachment.
Dear Sir,
This is to inform you that we checked with the insurance company regarding the convalescence benefit - As the patient was hospitalised only for 2 days and the minimum period of hospitalisation is 5 days for the said benefit. The treatment period is not included, only the hospitalisation period is taken into account for availing the said benefit.
Hence we are sorry to inform you that your not eligible for availing the convalescence benefit.