Complaint Details:-
I have purchased a Videocon jumbo 34 flat CTV under the MAANO YA NA MAANO OFFER on 6-03-2008 from BABA ELECTRONICS DAMLE COMPLEX, STATION ROAD, KHANAPUR. BELGAUM.
Under this scheme I am entitled for a scheme of MAANO YA NA MAANO OFFER, where I am supposed to get a plasma 32” inch after completion of 2 years & 11 months, the serial number of the certificate is 148312.
Today I called Aurangabad branch at the no. 02431 251501/251887 and spoke the representative who was not answering to my queries she told me the offer is not valid as the company is not manufacturing plasma 32” inch TV and advised me to purchase other LCD by paying 13, 300 difference+ Bond.
As per the entitlement certificate I am eligible to get a Plasma 32 inch TV absolutely free after completion of 2 yrs 11 months, I will not take any other offer apart from this. As I invested in total Rs 20, 000 when I made a purchase I am only interested in the offer, not in the jumbo tv.
Also the website; videoconworld.com/MAANOYANAMAANO/Process.html states; 32” PLASM TV on offer does not have a REMOTE, Why is this? How are you going to operate a TV without a remote?
Upgraded version of 32” Plasma TV with advanced features such as HDMI, AV in facility with Remote control, in such case you will have to pay Rs.16990/- (Rs. Sixteen thousand nine hundred ninety only) as an additional cost for the same.
VIDEOCON industries is cheating people in the name of offers. I am taking this matter to the consumer court with in few days. You can call me at 9886692767.
I will make sure this message reaches everyone opting for a VIDEOCON PRODUCT, It portrays the company’s dishonesty and cheating tendency.