What I am going to say, may be most of you reading this may not like it. But hey mouth shut is a place where one can express his views frankly. Anyways coming to the point, I have flown Emirates many, many times. Yeah from Dammam [K.S.A.] and Dubai to various destinations like Singapore, Colombo, India, Europe and even to The Maldives. But I find their service terrible! The ground staff at Dubai are so uncaring, that when you find one who would help, its like “ Oh my god! Please help me, you are the only one I have”. They announce the boarding of the aircraft 30 minutes before they even open the gate. What is the use of crowding everyone near the gate when you are not ready yet? I have always found this to be the case not only in Dubai but it is the same for Dubai, Colombo and India for Emirates planes. The inflight service can give you a very mixed opinion. They do smile when you enter the plane but that vanishes quickly when the plane is on the air. And yes, they do have a little bit of racism in them. I had to wait at least an hour for a glass of water and I was shooed away if I went myself to the Galley. Let me tell you, once I found a 10 cm long plastic strip/wire in my toast! When I complained to the air hostess, she just said “ Maybe we’ll give a complaint if it happens again”, in a nonchalant tone. The food isn’t tasty either with most of the time the food being Omelets/ scrambled eggs. And the most horrible aspect of it all…tinned mushrooms. The inflight entertainment seems to concentrate more on Japanese/ Arabic movies. Coming to EK fleet, the B 777 is one of the worst I have ever flown on. My god! The seats on that plane are so cramped that you leave the plane feeling like a pickle out of a jar. However the A330 planes are good, and deserve an applause for their seating arrangement. Now coming over to Sri Lankan, a partner airline of EK, seems to a way better job than EK. I had the opportunity of flying with them twice, and the service that they provided both on ground and in the air, it touched a chord in our hearts. Anyone who has travelled with Sri Lankan and is reading this will agree with me. I will only recommend EK if you are the person who cares nothing except low prices.