NEVER BUY any products from Eureka because all products are substandard- you will never get service. I bought the bullet machine in 2008 by giving back the old machine(which was in very good condition).
Both wheels and lid from the suction end broke in 2 days. Has not been repaired till now. I have made every effort to reach the concerned dept.
I bought this product based on the reputation that Eureka Forbes had for the service. I was very mistaken and would not recommend that anyone purchase any product from them as their after sales service is TERRIBLE.