RE # Godrej Refrigerator – Model 415 P Cool – GF 42
The said fridge was purchased on June 18th 2004. It had given lot of problems in the first year of operation then it was fixed by the technicians. Now just before the summer season it’s showing signs NO COOLING and gone down in performance.
(VERY LOW COOLING)
I DON’T UNDERSTAND ONE THING, WHY A NEW REFRIGERATOR BREAKS DOWN FREEQUENTLY. CUSTOMERS MONEY DOES NOT HAVE ANY VALUE IN THIS NEW ECONOMY IN INDIA, BUT LARGE COMPANIES BECOME BIGGER AND MORE PROFITABLE.
PROBLEMS IN THE FRIDGE IN THE PAST 30 MONTHS / SERVICES BY GODREJ (DURING 1st yr under warrantee)
3 times the electronic digital control panel on the top front of the fridge has been replaced
1 time gas leaked and has been refilled
2 times sensor replaced (the small unit located at the back panel of the freezer)
NOW AGAIN THE COOLING HAS GONE DOWN, ALL OUR FOOD ITEMS GETS STALE, MOST OF THE MILK PRODUCTS (MILK, ICECREAM, PANEER ETC) BECOMES STALE / ROTTON
THIS FRIDGE HAS BEEN A PAIN IN THE WRONG PLACE FOR US. IT’S BEEN A NUISANCE AND OF NO HELP TO US
BUT LET ME TELLYOU, MY FATHER HAD BOUGHT A GODREJ FRIDGE IN 1968 (165LTR) IT SERVED US FOR ALMOST 35 YRS WITHOUT FAIL, I BOUGHT THIS NEW FRIDGE BASED ON THAT REPUTATION BUT NOW ALL THAT GOODWILL AND REPUTATION CREATED BY THE OLD FRIDGE OF MY FATHER HAS BEEN WIPED OUT BY THE BAD PERFORMANCE OF THIS NEW FRIDGE.
I WONDER WHY COMPANIES LIKE GODREJ PUT THEIR NAME AT RISK FOR EARNING FEW EXTRA PROFITS.
I WILL CERTAINLY NOT RECOMMEND TO ANYONE PRODUCTS MADE BY GODREJ AFTER MY BAD EXPERIENCE, MIND YOU Rs 20, 000 (COST I PAID FOR THE NEW FRIDGE UNDER EXCHANGE SCHEME) MAY BE A SMALL AMOUNT TO COMPANIES LIKE GODREJ, BUT FOR A MIDDLE INCOME INDIAN Rs 20, 000 IS ONE MONTHS SALARY.
IF MY FRIDGE WILL EVER WORK TO IT’S FULL CAPACITY EVER IN IT’S LIFETERM IS A QUESTION MARK ??
THE BIGGEST DRAWBACK IN THIS MODEL (SELF DEFROST) FRIDGE IS IT’S FREQUENT DEFROST MODE, AS MANY TIMES WE DON’T GET ELECTRICITY (DUE TO POWER BREAKDOWN) THIS DEFROST FEATURE KEEPS THE FRIDGE IN NO COOLING CONDITION. THE FRIDGE GETS DEFROSTED EVERY 6 TO 8 HRS AS SUCH THE FRIDGE NEVER REACHES THE HIGHEST COOLING STAGE.
GUESS MY ISSUE WILL BE SOLVED AT THE EARLIEST.
THANKS
Krishnan