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HDFC Bank

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1.5

Summary

HDFC Bank
shraddha @shraddhabhange
Jan 23, 2013 01:13 PM, 6081 Views
Good bank but need to change outdated policies

I was recommended HDFC bank by ex-employee of HDFC so I thought ok if ex-employee is recommending it must be great bank (i got my job and needed to open corporate account ASAP)


1} account opening procedure- Easy , friendly and very helpful .The HDFC employee will come to your office and take your documents and everything is smooth.


2}Time period - Your account is opened within 8 days or the days that promised by employee , the promise is kept


3} Security - you get instant alerts on your phone whenever you use your debit card. You cannot use your debit card at other ATM unless you change default pin given by them . It is nice security.


4} Debit card-Accepted everywhere and has good offers.


5}Credit card -(still waiting ) But they have good user friendly yet tight security system.


DISADVANTAGE-


The customer executive while opening account did not explain you everything in detail , so make sure you clear everything.for me its address problem , I am not from Mumbai and I gave my permanent address and current address as you have to submit paaport . from there it is a big headache .everything going to my native place on permanent address , when I mentioned that my current Mumbai address to be used .


The policy of changing address should be online or via phone , it is traditional of going to there branch , all office people cannot afford there timings , you have to go personally , I cannot send someone else. please update your system , working class cannot go to branch in working hours which are your only working hours


The branch timings- they work exactly same as working class so you need to take holiday from office for smallest work in bank .


no single branch working on sat or sunday or evening time (thane janata works in evening , SBI works on sunday }

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