HDFC bank has been scamming me and numerous other of their customers. Here is their modus of operation:
Auto Upgrade credit card to the next upgraded version of card(Example: All Miles to Regalia)
Consume/ adjust reward points in the name of upgrade
No prior consent or approval taken from the customer in reward points adjustment
They just send an email/ call about the fancy upgrade but never mention about reward point adjustment
I am a victim for this scam and I lost 8000 points. Lot of unsuspecting customers are still unaware of this scam and losing their money. It is about time to get rid of an relationship with HDFC Bank. Think before you sign up fir anything with HDFC Bank.