Hushbabies is one of the worst website when it comes to order placement. To list out their service shortcomings,
Their live chat support team is dumb and has no idea on what they are doing.
They have no co-ordination between the warehouse/live chat support/finance team.
The live chat cc will leave in the middle of conversation when you are explaining some issue.
Every time some new person comes in live chat and expect you to explain everything about the issue from scratch.
Their English is pathetic in both grammatical sense and spelling sense.
They give false promises.
Ask you to send mail to support@hushbabies.com for each and everything but they don’t respond properly from that mail id.
They claim that they never got any such mails in that mail id.
They keep you guessing and fooling for long for products that are out of stock till they are able to re-stock them.
There is never a promise kept properly.
They are clueless on various deals that the site is giving in other websites like snapdeal.
They dont know the terms and conditions properly to help you out.
Getting reward points for your cancelled order is no easy job.
Their website itself is not upto standards when it comes to a e-commerce website standards.
Totally pissed off with the website. Had better experience with FirstCry and Babyoye.
At this rate with a very bad support system they will doom pretty soon. Its high time they open up and see where they are falling out and try to make amendments in their system to stay in the field and to be competent enough.