Your review is Submitted Successfully. ×
2.2

Summary

ICICI Bank MasterCard Credit Card
Akanksha Gupta@akkugupta06
Jul 13, 2016 04:52 PM, 4548 Views
Customer service is not satisfactory

I had credit card of icici bank with limit 45 k. I has to block this card because of some reason. Then icici sent me two credit card with limit 45 k each.But when I called customercare they said u have in total credit limit of 45 k including both. But total amount due I paid at the end of month was 60k. I wrote to customer care many times. But they said u have only limit of 45 k. Then I dont understand why I have to pay 60 k. It took more than 8 month for them to correct. It got only corrected when I wrote mail to ceo of icici. customer service is pathetic.

(0)
Please fill in a comment to justify your rating for this review.
Post
Question & Answer
×