I am a customer since 2000. The changes across years.
With advt. got so many customers, now they are unable to handle it.
The minimum deposit of 10, 000 and the interest if not maintained is against RBI.
The most complained bank. Most of the people complaint to RBI ( Bank Ombudsman) about this bank.
Service to the customers not proper. Long queue.
They charge for anything now. The charges were 0 in 2000 now they run into hundreds and thousands.
The same case is with their CREDIT CARDS.
Pl. open an account with Nationalized ( BUT NO TO SBI) but bot with ICICI.
Charge heavily on all loans and foreclosures. unauthorized means to recover loans.
If the company strategy will be same, they will lose the customers heavily and bank will suffer heavy losses in 2-3 years.
10.LISTEN THE MANAGEMENT AND ACT. Do not behave like a profit making company but a public service company.