The tag "Bank aisa dost jaisa" is very much true with this bank. I have opened my zero balance savings account way back in 2010. The environment of the bank is very friendly. The staff is also very knowledgeable and very helpful.
They try to help their customers in the best way possible. Even I have interacted them over phone and they listen to their customers in the best way. I have even opened PPF account in this bank since I do not want to open another savings account in SBI for PPF purpose only. The transferring of the money is also very fast. The bank charges is also very less as compared to other banks.
They provide all the information to their customers by email so that they remain up to date about the changes. The Phone banking service is also good. I am very much satisfied with their services.
I would always recommend this bank.