IDBI is the bank which is jointly owned by the government and private sector but they provide services of the category of private bank.
Employees at the bank know how to provide customer service and they treat people like a god as they are ready to attend the people after banking hours as well.
Their internet banking is very good as all the banking needs can be fulfilled at the convenience of home like placing a request for new cheque book, doing an online Fixed deposit, placing the request for Demand Draft and breaking of a FD as well.
They also offers RBI fixed deposit in which they provide interest rate 1% over and above the RBI rate. They only charge a nominal fee of Rs. 150 p.a. and they too offer cash pick up facility at a very low cost.
The main problem is that their branches are very less and their ATM network is also not good. A person who is technology friendly must go for banking relationship with them.