IDBI, the tenth largest development bank in the world has promoted world class institutions in India. A few of such institutions built by IDBI are the National Stock Exchange (NSE), The National Securities Depository Services Ltd. (NSDL), and stock holding corporation of India (SHCIL).
I have savings account with idbi bank since last four years. I feel this is the fastest growing bank in terms of learning new things quickly. You can meet directly the branch manager without any hesitation about your problems. I like bank’s internet banking services mostly. It covers lots of services in its fold. One who have account with bank and visit the banks internet banking services, will really appreciate it. You can not imagine what services the bank provides on line!
The bank provides sms banking, phone banking, internet banking, ATM, electronic bill payment, insurance and other investment services. The bank has scored several firsts in the Banking industry, few of which are:
Launch of ATM Next application, which besides ’talking’ to the customers provides on-line information about news, cricket scores, movies, emergency numbers, and bank products on the banks ATM.
Exploit the power of MMS for launching of the revolutionary ATM locater application.
First to offer Mobile refill/ recharge using ATM and SMS.
First organisation to implement Oracle SAP ERP system on Linux platform.
idbi banks mobile banking was rated by Dataquest as ’The most feature-rich Mobile Banking service in India’ during the year 2003.
Banks Internet banking service was ranked number one in India and 14th amongst all the retail banking sites in the Asia-pacific region (incl. Australia but excl. Japan) in the year 2002.
We can not evaluate the Bank by its one poor service or product. We should look the big picture of a bank. In terms of products and services, the bank has very good portfolio and further it is going to improve.