Your review is Submitted Successfully. ×

India Plaza

0 Followers
1.2

Summary

India Plaza
Vivek Akhil@vivekakhil393
Jan 29, 2013 04:58 PM, 1403 Views
Refund not credited to citibank account

I ordered two items(Medical Vaporizer, Electric Kettle) and I had to cancel my order as they din’t deliver it. They canceled it easily and told me that they have refunded the reward points I used to citibank.


Ticket number: CNT0701130041,  CNT0701130043


Amount: 1669/-


But interestingly, When I called citibank after 25 days of cancellation  to check if they have received the points. They told me that they have not received any returned reward points from indiaplaza.


I tried calling them and waited for half n hour on call.without any success of getting connected to any customer care guy.


I suggest you never purchase anything from this site.

(0)
Dear Vivek Kumar Akhil,Our apologies for the inconvenience you had to face with us.Your order I28121200610 for item “Presens Medical Vaporizer” and “Prestige Electric Kettle 0.6 Lt - PKPW 0.6” has been cancelled on 7th and 9th January.The refund has been initiated on 10th January, Rs.71/- has been processed to your bank account reference # INTER.3927.100120131619 and Rs. 1598/- has been processed to your citi bank reward points reference # 636115.Thank you for shopping with India plaza!Warm Regards,Team Indiaplaza
Please fill in a comment to justify your rating for this review.
Post
Question & Answer